Shipping Policy

 

Shipping Partners

-We deliver worldwide using the most reputed shipping companies like DHL Express / Fedex. We provide tracking information for all orders after they are dispatched.

ORDER PROCESSING TIME

– Order cut-off time for unstitched/ semistitched orders is around 1 weeks.

– Order cut-off time for stitched orders is around 2 weeks.

IMPORTANT INFORMATION

Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization delays or holidays.

We aim to dispatch all items 48 hours of payment confirmation. Estimated delivery times are to be used as a guideline only and commence from the date of dispatch. We are not responsible for any delays caused by customs in your respective country.

We are unable to redirect orders to a different address once items have been dispatched.

All orders will require a signature upon delivery, however, in some cases for deliveries to a residential address the shipment may be left at the door.

All orders do take about 2-5 days for delivery from the date of dispatch depending on the respective destination. Further information on the order status can be provided by our Customer support via email info@fashneo.com and whatsapp + 91 9016533212

Custom Duties

VAT / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. VAT / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government.

International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation.

They are entirely your responsibility. The courier company may also charge some additional service charges over and above custom duty on case to case basis.